Failing database at shard 3

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for
Recovering

Cluster has been upgraded and we are monitoring situation now.

Avatar for
Identified

We have identified failing connections to our shard 3 db cluster, which is only small subset of our customers. We are scaling up the cluster and this should be resolved quickly.

Thank you for your patience.

Avatar for
Began at:

Affected components
  • Campaign Sender
  • Pipelines Processing
  • Stats processing
  • Tracker